1. Available controls
The tool below provides direct deletion of one Child Profile after parent sign-in, profile selection, and name confirmation. The Parent Account, subscription, and other profiles remain active. Supported name, birth-date, and avatar edits are available in the Parent Area.
2. What Child Profile deletion removes
The system deletes the profile and its progress, missions, activity, answers, sessions, pronunciation attempts and results, rewards, achievements, notifications, world state, and village state. Analytics events and notification logs explicitly linked to the profile are also deleted. The Parent Account, payment records, and other Child Profiles are not deleted.
3. Other data requests
The tool does not automate deletion of every individual field or single attempt. To request a data copy, account correction, provider-held pronunciation deletion, or deletion of a specific category without removing the profile, use the email link or Contact page. We will assess what can be completed without compromising financial records, service security, or legal obligations.
4. Information and verification
State the request type, Parent Account email, and affected profile name if relevant; never send a password, card details, or audio recording. We use sign-in, the stored email, or another suitable verification step to establish authority. We do not delete data merely because someone typed an email address.
5. What happens next
Direct Child Profile deletion takes effect after the server request succeeds, and the page shows success only after completion. Manual requests require review and verification and may need scope clarification. We will explain if a record cannot be deleted for a legal or security reason, and we will not expose account existence to an unverified person.
Contact us: support@myenglishsarah.com